Job highlights

- Excellent communication and problem-solving skills,with the ability to work effectively in a fast-paced environment. . Ability to work independently and as part of a team,with a focus on delivering high-quality results. . Strong analytical and troubleshooting skills,with experience in resolving complex technical issues.

We are looking for a skilled AWS Connect Administrator / Concierge Support Specialist to join our team. The ideal candidate will have a strong background in managing and supporting AWS services, with excellent communication skills.

Roles and Responsibility

- Manage and maintain AWS Connect systems for seamless communication between teams.
- Provide exceptional customer service through concierge support, resolving issues promptly and professionally.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Develop and maintain documentation of AWS Connect configurations and procedures.
- Troubleshoot and resolve complex technical issues related to AWS Connect.
- Ensure compliance with industry standards and best practices for security and data management.

Job Requirements

- Strong understanding of AWS services, including Connect, S3, EC2,



and Lambda.
- Excellent communication and problem-solving skills, with the ability to work effectively in a rapid-paced environment.
- Ability to work independently and as part of a team, with a focus on delivering high-quality results.
- Strong analytical and troubleshooting skills, with experience in resolving complex technical issues.
- Familiarity with industry-standard tools and technologies, such as monitoring and logging platforms.
- Ability to adapt to changing priorities and deadlines, with a flexible and proactive approach to work.

About Company Unionsystems Technologies is a leading provider of innovative solutions, committed to delivering exceptional customer experiences and driving business growth. We value diversity, collaboration, and continuous learning, and we're excited to welcome a talented individual to our team.

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 AWS Connect Administrator / Concierge Support Specialist (Hyderabad)
🏢 UnionSys Technologies
📍 Hyderabad