Associate Manger - Operation support (Chennai)

Associate Manger - Operation support (Chennai)

03 Nov
|
SKaaS- Skills as a Service
|
Chennai

03 Nov

SKaaS- Skills as a Service

Chennai

Associate Manager – Operations Support

- Experience:
6+ years in SaaS/Technical Operations, including 2+ years in people management.

- Core Role:
Lead and develop an operations team handling client onboarding, configuration, account setup, and support.

- Team Leadership:
Manage resource allocation, SLAs, performance coaching, and operational continuity.

- Technical Skills:
Advanced SQL (complex queries, CTEs, joins), advanced MS Excel, and BI dashboard reporting.

- Process & Strategy:

Drive process automation, continuous improvement, and cross-functional collaboration with Product and Engineering.

📌 Associate Manger - Operation support (Chennai)
🏢 SKaaS- Skills as a Service
📍 Chennai

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