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The Accounts Manager role sits at the centre of how Inara runs its social media accounts. You are the first and primary point of contact for all clients and play a critical role in ensuring communication, approvals, posting, and internal workflows move smoothly and on time.

Client Communication

You will manage all client communication, primarily on Slack. This includes:

- Daily updates and follow-ups
- Managing approvals and timelines
- Setting and reinforcing clear expectations

Strategists and Associate Content Producers do not handle one-on-one client communication unless brought in for deeper questions or larger calls. You are responsible for keeping all client conversations organised, explicit, professional, and proactive at all times. Posting & Approvals

You will own the posting and approval process across client accounts. This includes:

- Coordinating with Associate Content Producers on final deliverables
- Sharing content with clients and tracking feedback
- Ensuring nothing goes live without explicit approval

You are also responsible for posting client deliverables and stories. As part of this, owning an iPhone is mandatory for this role. Before anything is posted, you will quality-check all content for:

- Captions and copy accuracy
- Tags, formats, and platform requirements
- Brand tone and overall correctness





Catching mistakes before clients or audiences do is a core responsibility of this role.

Reporting

You will be responsible for sending reports to clients. These reports are informed by inputs from the performance and social teams, and your role is to:

- Package information clearly
- Explain what has gone live
- Communicate performance insights
- Share what’s coming next

The goal is to ensure clients clearly understand both progress and outcomes.

Internal Workflow Management

Internally, you will organise workflows for designers and post-production teams. This includes:

- Tracking what needs to be made
- Ensuring briefs are clear and complete
- Following up on timelines
- Managing feedback loops to avoid bottlenecks

You are not responsible for creative direction, but you are responsible for keeping work moving smoothly across teams. Experience & Fit

This role requires prior agency experience as a Account Manager, Jr Accounts Manager, Client Servicing Executive, or in Social Operations. You should already be comfortable:

- Managing multiple clients simultaneously
- Handling approvals and timelines
- Working closely with designers and strategists
- Operating in a fast-paced agency environment

We’re looking for someone who is calm, organised, detail-oriented, and confident taking ownership. Since this is a remote role, you should be able to manage responsibilities independently while staying closely aligned with the wider team.
- Applications without relevant agency experience will not be considered.

📌 Account Manager (India)
🏢 Inara Digital
📍 India