ID: 974 | 0-2 yrs | India | careers Job Title : Cloud Support Engineer - L1

Job Location : Hinjewadi Phase 1, Pune (WFO)

Experience : 0 to 2 Years

Shift : Rotational shift

Qualification : BSC, BCA, BE, MBA, MCA

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- Job Description : -

- Key Responsibilities**:

- Assist in managing and configuring Azure services such as Virtual Machines (VMs), Azure Storage, and App Services.

- Help monitor and maintain Azure cloud infrastructure. Support the team in troubleshooting and resolving cloud-related issues.- Document processes and learnings as part of the project workflow.

- Requirements: Basic understanding of cloud computing concepts and Azure services.

- Familiarity with programming or scripting languages such as PowerShell or Python. G

- Good problem-solving skills and attention to detail.

- Eagerness to learn current technologies and cloud-based solutions. C

- Currently enrolled in a degree program in computer science, IT, or related fields.

**-

- Roles & Responsibilities**:

- Customer Support:Assist in providing technical support to customers using cloud services

- Respond to inquiries and troubleshoot issues related to cloud infrastructure





- Troubleshooting:Work closely with the support team to identify and resolve technical issues- Documentation:Contribute to the development and maintenance of support documentation

- Document troubleshooting procedures and solutions for common issues

- Collaboration:Collaborate with cross-functional teams, including engineering and operations

- Communicate effectively with team members to resolve customer issues

- Technical Learning:Participate in training sessions to enhance your knowledge of cloud technologies

- Learn about cloud platforms such as AWS, Azure, or GCP and their respective services

- Automation:Gain exposure to automation tools and scripting languages used in cloud environments

- Assist in creating and maintaining scripts for routine tasks

- Customer Education:Assist in creating educational materials for customers, including knowledge base articles and tutorials

- Provide guidance to customers on best practices and optimal use of cloud services

- Project Support:Contribute to ongoing projects related to cloud infrastructure and support

- Work on specific assignments that align with your skills and interests

Must have skills : **AZ-104 or Equivalent AWS or higher Certification or training.

📌 Cloud Engineer (Hinjawadi)
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📍 Hinjawadi