03 Nov
|
HR CATALYSTWORLD
|
Chakan
03 Nov
HR CATALYSTWORLD
Chakan
Qualification : Bachelor's Degree in Mechanical, Polymer, Rubber Technology, Industrial Engineering.
Job Purpose
To ensure customer quality requirements are met by managing customer complaints, coordinating corrective actions, maintaining customer satisfaction, and acting as the primary quality interface between customers and the organization.
Required Skills
APQP, PPAP , FMEA, MSA, SPC, 8D Problem Solving, Root Cause Analysis, Customer communication, ISO 9001 / IATF 16949 knowledge, MS Office & ERP.
Key Performance Indicators (KPIs)
Customer Complaint PPM, Complaint Closure Time, Customer Satisfaction Score, Repeat Complaint Rate, COPQ Reduction, Audit Performance
Pay: ₹40,000.00 - ₹45,000.00 per month
Perks:
Paid time off
Provident Fund
Work Location: In person
📌 Customer Quality Engineer Chakan
🏢 HR CATALYSTWORLD
📍 Chakan