03 Nov
|
Acute Informatics
|
Sanand
03 Nov
Acute Informatics
Sanand
Job Description:
Provide L1 desktop and technical support to end users.
Troubleshoot Windows OS, desktops/laptops, printers, scanners, and peripherals.
Install and configure software, applications, and system updates.
Handle basic LAN/Wi-Fi, VPN, and network connectivity issues.
Create, update, and close tickets through the helpdesk/ticketing system.
Perform hardware troubleshooting and coordinate with vendors when required.
Support user account, password, and basic Active Directory issues.
Maintain IT asset inventory and documentation.
Escalate complex issues to L2/L3 teams.
Ensure timely resolution of user incidents and service requests.
Pay: ₹8,800.00 - ₹30,000.00 per month
Experience:
Desktop support: 1 year (Required)
Work Location: In person
📌 Desktop Support Engineer Sanand
🏢 Acute Informatics
📍 Sanand