- Supervise the daily operations of a team of AR Analysts, ensuring timely claim follow-ups, denial management, and appeal filings.

- Monitor productivity and quality metrics to hit targets for Cash Collections, Denial Rates, and Days in AR

- Strong analytical capabilities, excellent English communication (for client interaction/calling), and proven team management experience

- Analyze and address complex denials, rejections, and underpayments while serving as a process expert in AR workflows, payer guidelines, and billing systems.

- Conduct root cause analysis for recurring issues and propose corrective actions to ensure compliance with turnaround time, productivity, and quality standards.

- Assist the team with escalated issues and client inquiries, providing feedback and coaching to enhance team performance.

- Support the training of new employees and promote ongoing knowledge sharing within the team.

- Collaborate with internal departments, such QA, Training team to resolve issues and prepare daily and weekly performance reports.

Job Requirements

- 6-8 years of experience in Medical Billing AR, with at least 1- 2 years in a leadership or supervisory role.

- At least 2-3 years of experience in hospital billing.

- Solid knowledge of the US healthcare system, insurance payers, EOBs, ERA, and denial management.

- Experience with Medicare, Medicaid,



and commercial insurance follow-up and proficiency in medical billing software and practice management systems.

- Advanced knowledge of AR aging, collections, and revenue cycle management (RCM).

- Strong analytical, communication, and problem-solving skills, Ability to manage team performance and meet client KPIs..

- Experienced in managing high-value and aged accounts receivable with strong analytical and problem-solving abilities.

- Effective communicator with the capability to mentor and support team members.

- Strategize and assign outstanding claims to team members for optimal follow-up and collections.

- Conduct root cause analysis (RCA) on unresolved or denied claims to formulate corrective strategies.

- Manage client communications, handle escalated claim issues, and present weekly/monthly business reviews and mentor associates, track productivity (SLA compliance), and manage team attrition and shrinkage.

- Candidates currently designated as Team Lead or Supervisor are eligible to apply for the Team Lead - AR (Hospital Billing) role. Immediate joiners preferred.

Interested candidates can send their updated resumes to this email id [email protected] For any queries or further information, please feel free to contact us at (phone hidden).

📌 Walk-in || Urgent Hiring | Team Lead - AR (Hospital Billing) (Chennai)
🏢 Shai Health
📍 Chennai