Unlock Premium Benefits
Get Immediate Access to 3,986,000 premium jobs
Direct Access to Top Employers
Gain full access to exclusive job listings from leading companies worldwide.
Verified, High-Quality Jobs Only
No ads, scams, or junk-just genuine opportunities.
Focus on Real Opportunities
Explore thousands of open positions tailored to your lifestyle, including versatile remote jobs.
Exclusive Resume Review
Receive expert feedback with personalized suggestions to enhance your resume.
Continue →
The purpose of this role is to deliver regular reporting for Digital Marketing channels and campaigns, as well as audience, attribution and CRO (conversion rate optimisation) analysis.
Job Description:
Job Title: Graduate Trainee - Online Reputation Management
Traineeship Tenure: 6 months (with the possibility of securing a full time role post completion, based on performance)
Location: Mumbai
Working Mode: 5 days working, from office (In office)
Key Responsibilities:
Monitor and review user comments, suggestions, feedback, and complaints across social media handles and digital platforms,
both manually and through ORM tools.
Respond promptly to negative comments and complaints within defined turnaround time to ensure a positive user experience.
Build brand awareness by addressing user queries and maintaining a positive online perception.
Acknowledge compliments and highlight positive feedback on brand social media pages and utilize social listening tools effectively for monitoring and response management.
Categorize data and prepare daily, weekly, and monthly ORM performance reports.
Analyze audience feedback and provide insights to help improve brand positioning and customer experience.
Qualifications Required:
Graduate or UGC-approved Diploma holder in Mass Media, Marketing
Communication, Advertising, or related fields.
Certification in Digital Media, SEO, SEM, or E-commerce will be an added advantage.
Location:
India - Maharashtra- Mumbai - Andheri East - The Square - Level 8
Brand:
Dentsu Creative
Time Type:
Part time
Contract Type:
Consultant
📌 Graduate Trainee Orm Mumbai
🏢 dentsu
📍 Mumbai