Location: Mansarovar, Jaipur (Onsite)

CTC: 22,000 - 30,000 per month ( 0-1 yr experience)

Role Overview

We are looking for a proactive and detail-oriented Middle Mile Dispatch Executive to manage transportation operations for our US clients. The role involves real-time trip monitoring, driver coordination, issue resolution, and ensuring smooth execution of middle-mile logistics operations.

Key Responsibilities

- Monitor and manage live trips, routes, and load movements across US transportation networks.
- Coordinate with drivers, carriers, and clients to ensure on-time pickups and deliveries.
- Track delays, identify risks, and take proactive corrective actions.
- Handle real-time escalations such as breakdowns, delays, no-shows, and HOS risks.
- Maintain accurate updates in dispatch systems and internal tools.
- Communicate effectively with clients via calls, emails, and chat platforms.
- Ensure compliance with operational SOPs and service level agreements (SLAs).
- Share regular updates and reports with internal teams and stakeholders.

Shift & Schedule Expectations

- Day Shift: 8:00 AM 8:00 PM
- Night Shift: 8:00 PM 8:00 AM
- 3.5 rotational week-offs per week




- Rotational schedule across the week (including weekends)
- Open and flexible availability is mandatory
- Ability to handle high-pressure situations during peak hours

Required Skills & Qualifications

- Strong communication skills (spoken and written English)
- Ability to manage multiple tasks in a fast-paced environment
- Good understanding of transportation operations / fleet coordination
- Comfortable working in night shifts and rotational schedules
- Basic knowledge of Excel, Google Sheets, and dispatch tools
- Problem-solving mindset with strong decision-making ability

What We're Looking For

- Someone who is reliable, responsive, and accountable
- Ability to stay calm and make decisions during operational disruptions
- A team player with a strong ownership mindset
- Adaptable with shifts and ready to adapt to dynamic schedules

Benefits & Perks

- Dinner facilities during night shifts.
- Health Insurance.
- Provident Fund (PF).
- Hybrid work model for female candidates, as per company policy.

📌 US dispatch coordinator (Jaipur)
🏢 Lmdmax
📍 Jaipur