Job highlights

- AWS Cloud Practitioner Certification (mandatory)
- AWS Solutions Architect certification preferred
- Minimum of 3 years of hands-on experience as an operations engineer,full stack developer,or automation engineer. Disclaimer: This job posting has been aggregated from external source
- Willingness to work in a 24 / 7 support model,as needed . .

Position Title TechOps_CloudOps_DevOps_Senior The Opportunity

We are looking for a skilled Senior DevOps Engineer with expertise in AWS cloud operations, observability, incident management, and automation. The role is responsible for building and maintaining monitoring and alerting solutions, leading production incident triage and root cause analysis, and improving service reliability across AWS and heterogeneous technology platforms. The engineer will leverage AI/ML and AIOps capabilities to predict and prevent incidents, accelerate diagnostics, automate operational processes, and reduce response times while collaborating with application, infrastructure, and DevOps teams to deliver highly available services.

Your Key Responsibilities

- Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution.
- Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals. Alerting, monitoring and Triage

- Build and maintain comprehensive monitoring and alerting to proactively identify performance degradation and application disruptions
- Perform end to end triage and in depth troubleshooting of production incidents by analysing logs, telemetry signals,



and related diagnostic data to quickly identify root causes and restore service

- Implement ML models that analyse telemetry, logs and metrics to predict and prevent incidents before they impact users.
- Implement best in class detection mechanisms to reduce mean time to detect (MTTD) and accelerate incident response

- Develop systems that learn from historical incidents, continuously improving diagnostic accuracy and accelerate incident response time
- Build creative, scalable alerting solutions across a heterogeneous technology landscape, including AWS, Unix, and Mainframe platforms.

- Develop and maintain synthetic monitoring to simulate real user interactions and ensure early detection of failures.
- Perform daily health checks, triage and troubleshoot alerts, and resolve issues to minimize downtime and user impact.

- Conduct trend analysis, identify recurring patterns, and partner with application teams to enhance system reliability and availability

Incident Management

- Participate in standard incident management processes, leveraging incident playbooks, diagnostic tools, and technical expertise to quickly identify impact and restore service

- Proactively trigger incident management when early signals indicate potential disruption
- Review and act on maintenance notifications, service advisories, and platform updates to mitigate operational risks.





- Maintain a centralized incident response playbook, ensuring steps, processes, and escalation paths are clearly documented.
- Document incidents, recovery steps, and learnings, and communicate them to relevant stakeholders to drive continuous improvement

Problem Management

- Collaborate closely with application (App) development teams to identify, diagnose, and resolve operational problems impacting the platform or applications.

- Act as a bridge between platform operations and development teams to ensure timely root cause analysis and implement permanent fixes.

Collaboration and Continuous Improvement

- Work collaboratively with developers, DevOps engineers, and IT stakeholders to improve performance, reliability, and operational maturity.
- Continuously refine alerting to reduce false positives and false negatives.

- Stay current with emerging observability tools, monitoring strategies, and SRE practices.
- Promote and support adoption of Site Reliability Engineering (SRE) principles across teams.

- Participates in special projects and performs other duties as assigned
- Willingness to work in a 24/7 support model, as needed Skills and attributes for success

- AWS Cloud Practitioner Certification (mandatory); AWS Solutions Architect certification preferred.

Requirements

- Minimum of 3 years of hands-on experience as an operations engineer, full stack developer, or automation engineer.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 TechOps-CloudOps-DevOps-Senior Professional (Thiruvananthapuram)
🏢 EY
📍 Thiruvananthapuram