1. Job Purpose

Responsible for managing the overall salon operations, ensuring smooth daily functioning, delivering excellent customer experiences, managing employees, achieving business targets and maintaining premium salon standards.

1. Key Roles &
- Responsibilities

A.

Daily Salon

Operations

- Manage complete day-to-day salon operations.

- Ensure timely opening and closing of the salon.

- Monitor staff attendance, punctuality and discipline.

- Manage staff duty rosters, shifts and work allocation.

- Ensure smooth coordination between all salon departments.

B. Team Management

- Supervise and manage the entire salon team.

- Monitor employee performance and productivity.

- Conduct daily team briefings and meetings.

- Maintain professional grooming and workplace discipline.

- Coordinate with HR for employee concerns, leave and disciplinary matters.

C.

Customer

Experience

- Ensure excellent customer service and hospitality.

- Handle customer complaints and escalations.

- Monitor customer satisfaction and feedback.

- Ensure proper appointment scheduling and customer handling.

- Maintain relationships with regular and VIP clients.

D. Business &

- Revenue Management

- Achieve monthly salon revenue targets.

- Monitor daily sales and service revenue.





- Track individual employee productivity.

- Encourage upselling, cross-selling and rebooking.

- Monitor service packages and retail product sales.

E. Hygiene &

- Quality Standards

- Maintain salon cleanliness and hygiene.

- Ensure proper sanitisation of tools and equipment.

- Conduct regular floor inspections.

- Ensure staff follow grooming and hygiene standards.

- Maintain the premium ambience and presentation of the salon.

F. Inventory &

- Cost Control

- Monitor stock of salon products and consumables.

- Maintain inventory records.

- Control product wastage and unnecessary expenses.

- Ensure proper maintenance of salon equipment.

- Coordinate with the purchase team for stock requirements.

G. Reporting &

- Coordination

- Prepare daily, weekly and monthly operational reports.

- Report revenue, attendance and productivity.

- Coordinate with HR, Finance and Management.

- Ensure implementation of company policies and SOPs.

- Report operational issues and improvement requirements.

contact:(phone hidden)

Pay: ₹30,000.00 - ₹35,000.00 per month

Advantages

- Provident Fund

Work Location: In person

📌 Salon Manager (Bodakdev)
🏢 HAIR RAP BY YOYO
📍 Bodakdev