Job Title: Project Manager – Salesforce Automation & Business Operations

Company: Bhanzu

Department: Founder's Office

Experience: 3–4+ Years

Joining Preference: Immediate Joiners / Short Notice Period

Job Summary:

Bhanzu is looking for a highly driven and execution-oriented Project Manager to work directly with the Founder's Office. The role involves ownership of Salesforce CRM administration, automation, vendor management, and cross-functional operational improvements.

The ideal candidate should have strong hands-on Salesforce expertise, business process understanding, analytical capabilities, and the ability to independently execute strategic initiatives.

Key Responsibilities:

- Manage Salesforce CRM administration, configuration, optimization, and automation.
- Design and implement Salesforce Flows, lead assignment rules, approval processes, and workflow automation.
- Manage lead lifecycle, opportunity creation, ownership allocation, and departmental pipelines.
- Configure Salesforce custom fields, objects, forms, and page layouts.
- Manage third-party technology vendors and SaaS service providers.
- Negotiate pricing, licensing, renewals, and commercial agreements.
- Coordinate with Sales, Pre-Sales, Operations, Audit, Finance, and Technology teams.
- Manage projects from requirement gathering through implementation and deployment.
- Develop SOPs, workflows, dashboards, MIS reports, and business insights.




- Identify process inefficiencies and drive automation and operational improvements.
- Track project milestones, deliverables, and implementation outcomes.

Required Skills & Qualifications:

- 3–4+ years of relevant Salesforce CRM administration and automation experience.
- Hands-on experience with Salesforce Flow Builder and CRM configuration.
- Strong project management and business process improvement skills.
- Experience in vendor negotiations, license management, and stakeholder coordination.
- Proficiency in Excel, Google Sheets, and Salesforce reporting.
- Robust analytical, communication, and problem-solving skills.
- Ability to work independently and take ownership of business-critical initiatives.

Preferred Qualifications:

- Salesforce Administrator or Platform App Builder certification.
- Experience with Salesforce Sales Cloud and third-party integrations.
- Familiarity with Power BI, Tableau, Looker Studio, or SQL.
- Experience in EdTech, consulting, or technology-led organizations.

Ideal Candidate: A hands-on Salesforce automation specialist who can manage business processes, vendor relationships, and cross-functional projects while working directly with founders and leadership.

Job Type: Full-time

Pay: ₹100,000.00 - ₹1,100,000.00 per year

Benefits

- Provident Fund

Work Location: In person

📌 Project Manager (Bengaluru)
🏢 Bhanzu
📍 Bengaluru