We are looking for an organized Operations & AMC Coordinator to manage customer service requests, maintain our Annual Maintenance Contract (AMC) schedules, track material dispatches, and coordinate field technician visits.

Key Responsibilities:

- AMC Management: Maintain the master AMC tracker and schedule technician visits 30–60 days before contract due dates.

- Customer Support Desk: Act as the primary contact for client breakdown calls, complaints, and service queries.

- Logistics Tracking: Coordinate with suppliers and transport partners to ensure material supply reaches project sites on time.

- Service Reports: Send completed site visit reports, AMC compliance sheets, and renewal proposals to clients.

Requirements:

- 3 to 6 years of experience in service desk or operations coordination (preferably in MEP, Fire Safety, or Industrial Equipment).

- Excellent verbal and written communication skills.

- Strong command of MS Excel / Google Sheets.

Pay: ₹18,000.00 - ₹25,000.00 per month

Perks

- Leave encashment

- Paid sick time

- Paid time off

Work Location: In person

📌 Operations & AMC Co-Ordinator (Delhi)
🏢 Radiant Safety Systems
📍 Delhi