Roles & Responsibilities
- Understand customer requirements and guide them in using suitable software solutions through AnyDesk, UltraViewer, Google Meet, or in office visits.
- Assist in software setup, configuration, and implementation as per customer requirements.
- Understand basic business processes related to HRMS, ERP, and textile industry software.
- Provide basic software training and help customers resolve their queries.
- Coordinate with customers to ensure smooth onboarding and a good implementation experience.
- Visit client locations whenever required to understand their concerns, resolve basic issues, and ensure customer satisfaction.
Required Skills
- Good communication skills in Hindi and Gujarati,
with basic working knowledge of English.
- Basic computer knowledge and willingness to learn new software.
- Good problem-solving and customer-handling skills.
- Willingness to travel for client visits whenever required.
- Basic understanding of HRMS, ERP, or textile software is an added advantage.
Experience
- 0–1 year of experience.
- Freshers are welcome.
- Candidates should have a positive attitude and willingness to learn and grow.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Onboarding & Implementation Executive (Surat)
🏢 Fabcore
📍 Surat