Key Account Manager Recruitment Operations

Company: TeamLease Services Ltd.

Client: Airtel

Location: Chennai

Job Type: Full time

Job Summary

TeamLease Services is looking for an experienced Key Account Manager to manage end-to-end recruitment operations for its Airtel client account. The candidate will be responsible for managing blue-collar hiring operations, leading the recruitment team, handling client relationships, ensuring timely fulfilment of manpower requirements and achieving hiring targets.

Key Responsibilities

1. Client Relationship Management

- Act as the primary point of contact for Airtel stakeholders.
- Understand client manpower requirements and ensure timely fulfilment.
- Conduct regular review meetings and share recruitment performance updates.
- Resolve client escalations and maintain strong working relationships.

2. Recruitment Team Management

- Lead and manage a team of recruiters responsible for blue-collar hiring.
- Allocate hiring targets and monitor recruiter-wise performance.




- Drive daily sourcing, screening, interview scheduling and joining activities.
- Improve recruiter productivity and ensure target achievement.

3. Recruitment Operations

- Manage end-to-end bulk recruitment for Airtel requirements.
- Handle hiring for field-level and operational positions.
- Monitor candidate pipelines, interview turnouts, selections, offers and joinings.
- Ensure proper coordination for documentation, onboarding and BGV.
- Track dropouts and implement strategies to improve joining ratios.

4. MIS & Performance Management

- Prepare and present daily, weekly and monthly recruitment MIS.
- Monitor hiring TAT, fulfilment percentage, joining ratios and recruiter productivity.
- Identify hiring challenges and implement corrective action plans.
- Ensure achievement of agreed hiring targets and SLAs.Role & responsibilities.

📌 Key Account Manager _ Recruitment Operations (Chennai)
🏢 TeamLease Digital
📍 Chennai