Role & responsibilities

- Merchant Acquisition: Identify, pitch, and onboard premium, high-value accounts (hospitals, hotels, large retailers, luxury outlets, and service providers) for EDC machine installations.

- Account Management &
- Retention:

Act as the dedicated point of contact for assigned premium merchants, ensuring proactive engagement, prompt issue resolution, and zero churn.

- Terminal Activation &

- Usage (TPV):

Drive active terminal usage post-deployment, monitor transaction performance, and consistently meet monthly sales and TPV targets.

- Field Execution &

- KYC:

Conduct regular market visits for lead generation, KYC document collection, hardware deployment, and merchant staff training on billing and reconciliation.

- Cross-Functional Coordination: Collaborate closely with internal operations, logistics,



and technical support teams for rapid onboarding and smooth service delivery.

Preferred candidate profile

- Experience: 14 years of proven track record in B2B field sales or business development in Fintech, Payments, Banking, or POS/EDC acquiring.

- Education: Any Graduate is mandatory
- MBA is preferred but not essential.

- Skills: Robust negotiation and communication skills, ability to independently navigate field visits, and proficiency with CRM apps and MS Excel for pipeline tracking.

- Industry Background: Merchant acquiring, EDC/POS terminal sales, QR/soundbox sales, or banking merchant services.

📌 Key Accounts Specialist (Chennai)
🏢 PhonePe
📍 Chennai