Key Responsibilities

- Execute implementation activities across lifecycle phases.

- Collaborate with clients to understand business needs, define requirements, and ensure accurate system configurations and rule setups.

- Configure product modules based on client workflows and requirements.

- Validate configurations through UAT support and scenario testing and troubleshoot configuration issues during implementation and post go-live.

- Work with cross-functional teams including product, engineering, customer success, and support to drive smooth implementations.

- Identify and escalate risks, resolve issues proactively, and communicate status updates to stakeholders regularly.

- Foster strong client relationships to support retention and identify opportunities for upselling or expansion.

Required Qualifications





- Bachelors degree in Healthcare, Business, IT, or related field

- Hands-on experience in implementations of SaaS products, preferably in healthcare or healthtech sectors

- Strong understanding of healthcare industry standards (HL7, FHIR, X12)

- Robust communication and stakeholder management skills

- Customer-focused mindset with a passion for delivering excellent service

- Willingness to work overlapping time zones

Preferred Qualifications

- Knowledge of clinical workflows and healthcare IT systems (EHR, EMR)

Interested candidates please share the resumes to [email protected]

📌 Implementation Specialist (Bengaluru)
🏢 Crew Kraftorz
📍 Bengaluru