About the Role Chat360 is a conversational AI platform helping enterprises transform customer engagement through intelligent automation. We are looking for a hands-on HR & Admin Manager to own the full employee lifecycle, from hiring to exit, and keep our office, vendors and assets running smoothly. Key Responsibilities

1. Talent Acquisition

• Run end-to-end hiring: sourcing, screening, interviews, offers and closures within timelines.
- Partner with hiring managers and manage job portals and recruitment consultants.
- Maintain hiring trackers and ensure a smooth candidate experience.

1. HR Operations & Compliance

• Manage employee records, attendance, leave and HR documentation. • Coordinate payroll inputs with finance and support statutory compliance.
- Build HR policies, SOPs and templates, and maintain HR MIS and reports.

1. Onboarding & Exit Management

• Own onboarding, inductions, background checks, probation and confirmations.
- Manage exits: clearances, exit interviews, F&F; inputs and relieving letters.

1. Employee Engagement & Relations

• Plan engagement activities, celebrations and wellness initiatives.




- Resolve employee queries and grievances and support managers on employee relations.

1. Vendor, IT & Asset Management

• Source and negotiate with vendors; track performance, agreements and invoices.
- Maintain asset tracking; allocate and recover laptops and manage system access.

1. Administration & Office Management

• Oversee facilities, supplies, seating and office maintenance.
- Support travel and meeting logistics while keeping admin costs in check.

Required Skills & Qualifications
- Bachelors degree in HR, Business Administration or a related field.
- 57 years of experience as an HR generalist covering recruitment, HR operations and administration.
- Hands-on experience in vendor management and IT asset tracking.
- Working knowledge of payroll coordination, HR policies and statutory compliance.
- Proficiency in Excel/Google Sheets and HRMS tools.
- Strong communication, ownership and ability to manage multiple priorities.

Preferred Qualifications

- Startup or rapid-growing company experience.
- Experience setting up HR processes, SOPs or HR automation.

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