OLWEN SUITES, Opposite Lulu Mall, Cochin.

We are looking for an experienced and service-oriented Front Office Supervisor to join our team.

Eligibility & Requirements

- Minimum 5 years of hotel front office experience.
- Degree/Diploma in Hotel or Hospitality Management.
- Practical knowledge of PMS, Channel Managers and OTA platforms.
- Experience in reservations, rate management, billing and cashiering.
- Knowledge of OTA account management and payment reconciliation.
- Strong leadership, communication and guest-handling skills.
- Fluency in English and Malayalam; Hindi is an advantage.
- Ability to work in shifts.

Key Responsibilities
- Supervise daily front office operations.
- Manage reservations, walk-ins and direct bookings.
- Monitor OTA bookings, rates and room inventory.
- Handle guest services, billing and complaints.
- Lead the front office team and maintain service standards.

Benefits
- Food and accommodation provided.
- Applicable employee benefits.
- Career growth opportunities.

Apply Now Send your updated CV to:

Email: [email protected]

Mobile: (phone hidden)

Pay: ₹25,000.00 - ₹30,000.00 per month

Perks

- Food provided

Work Location: In person

📌 Front Office Supervisor (Kochi)
🏢 Olwen Suites
📍 Kochi