We are seeking a dedicated Technical Support Specialist to join our team in the Delhi-NCR Region. The ideal candidate will have a solid background in providing technical support and troubleshooting for IT-related issues. This role is crucial in ensuring that our clients receive timely and effective assistance with their technical problems, enhancing their overall experience with our services. Provide first-line technical support to clients via phone, email, and remote access tools. - Troubleshoot and resolve hardware and software issues, ensuring minimal downtime for users. - Assist in the installation and configuration of IT systems and applications. - Collaborate with other IT team members to escalate complex issues and contribute to ongoing improvements in support processes. - Stay updated with the latest technology trends and best practices in technical support. Required Skills: - Proven experience in technical support or IT support roles. - If you are passionate about technology and helping others, we encourage you to apply for this exciting opportunity to make a difference in our clients' experiences. Join us in delivering exceptional technical support and contributing to our team's success.

📌 IT Helpdesk Analyst - Service Desk - 1st Line Support (Delhi)
🏢 Sharda Consultancy Services
📍 Delhi