Role Overview

We are looking for a proactive and detail-oriented professional to manage corporate travel arrangements for CXOs, employees, and business stakeholders, ensuring cost efficiency, policy compliance, timely bookings and seamless travel experiences across domestic (90%)and international destinations(10%).

Key Responsibilities

- Corporate Travel Management: Manage employee travel requests, understand business requirements, verify approvals, and ensure compliance with corporate travel policies, including deviations and exception approvals.

- Domestic &
- International Bookings:

Handle flight, train and bus bookings, complex and multi-city itineraries, rescheduling, cancellations, Tatkal bookings, reissues, refunds and fare-rule compliance.

- Hotel Reservations: Manage domestic and international hotel bookings across 3-star, 4-star and 5-star properties, corporate rates, group bookings, meal plans, cancellation policies and invoicing.

- Airport &

- Ground Transportation:

Coordinate airport transfers, chauffeur services, Marhaba / Meet &
- Assist services and car rentals, ensuring adherence to negotiated rates and vendor agreements.

- Vendor &

- Cost Management:

Coordinate with airlines, travel agencies, hotels and transport vendors; manage rate cards, invoicing, payment reconciliation and cost tracking.

- MIS &

- Reporting:

Maintain accurate travel records,



Excel trackers and MIS reports covering bookings, expenditure, policy compliance and vendor performance.

- Operational Excellence: Handle urgent and last-minute travel requirements, manage competing priorities and ensure timely updates to reporting managers and stakeholders.

- Team Coordination: Collaborate with internal teams, provide backup support during team members’ absence, and ensure uninterrupted travel operations.

Desired Candidate Profile

- 10 years of experience in corporate travel management, travel desk operations or travel administration.

- Strong knowledge of domestic and international air ticketing, fare rules, GDS platforms such as Amadeus, Galileo, or Sabre, and visa processing.

- Hands-on experience in hotel bookings, corporate travel policies, ground transportation, and vendor management.

- Proficiency in MS Excel, MIS reporting, payment reconciliation, and cost tracking.

- Solid communication, coordination, negotiation, and problem-solving skills.

- Ability to work under pressure, manage tight deadlines and maintain high service standards.

Key Competencies

- High integrity, accountability and attention to detail.

- Professional presentation and effective communication.

- Positive attitude, energy and willingness to learn.

- Strong teamwork and stakeholder-management skills.

📌 Corporate Travel Desk Operation - Deputy Manager (Chennai)
🏢 Maatrum Technologies
📍 Chennai