Roles & Responsibilities

- Should have solid knowledge of O2C process (order management & Supply chain management)

- Should have strong knowledge on handling overseas/international customer orders

- Should have knowledge of EDI order, Manual order, and request on customer portal

- Should have basic know knowledge of production planning

- Should be able to handle various account with various order change request. Perform day-to-day Order management task.

- Perform various change request sent by various (like sales, Planning, Supply) team & update the effective counterpart Proactive & flexible to meet business requirement.

- Should co-ordinate with logistic, Order fulfilment, Planning, Finance & sales Team

- Should have knowledge on payment terms used in business

- Should have knowledge of load plans for the logistic team

- Work closely with cross-functional teams to resolve order-related issues promptly

Educational Requirement
Graduate

Preferred Skills
S&F-;>SUPPLY CHAIN PLANNING ( Vendor Management); INVENTORY PLANNING; INSIDE SALES; MDM

Service Line
BPO Service Line

📌 Process Specialist (Pune)
🏢 Infosys BPM
📍 Pune