Job Title: Assistant Manager Operations | US Healthcare Medical Coding (IP-DRG / E/M & Surgery)

Location: Chennai

Work Mode: Work From Office (WFO)

Shift: General Shift / Day Shift

Department: Operations Medical Coding

Specialties:

- Inpatient DRG (IP-DRG) Coding
- E/M Inpatient & Outpatient Coding
- Surgery Coding

Experience: 8+ Years

Designation: Assistant Manager

We are looking for experienced Assistant Manager Operations professionals with strong expertise in US Healthcare Medical Coding, specializing in IP-DRG, E/M Inpatient & Outpatient, and Surgery Coding.

The ideal candidate should have solid operational leadership, team management and client coordination skills, along with a thorough understanding of US Healthcare coding guidelines, quality standards and productivity metrics.

Candidates with strong expertise in at least one of the above-mentioned specialties are encouraged to apply.

Key Responsibilities

Operations & Delivery Management

- Oversee day-to-day operations for the assigned Medical Coding process.
- Ensure achievement of productivity, quality, turnaround time and SLA targets.
- Monitor operational performance and proactively address delivery challenges.
- Develop and implement operational strategies to achieve business objectives.
- Ensure effective resource utilization and capacity planning.

Team Leadership & Management

- Lead, mentor and manage Team Leaders and Medical Coding professionals.
- Conduct regular team meetings, performance reviews and employee development initiatives.
- Drive employee engagement, accountability and performance improvement.
- Identify training and development requirements for team members.
- Handle employee performance, attendance and operational escalations.

Quality & Process Excellence

- Monitor coding accuracy, quality scores and productivity metrics.
- Ensure adherence to US Healthcare coding guidelines and client-specific requirements.




- Collaborate with Quality and Training teams to improve coding performance.
- Identify operational gaps and implement corrective action plans.
- Drive continuous improvement initiatives.

Client & Stakeholder Management

- Coordinate with clients and internal stakeholders to ensure smooth delivery.
- Participate in operational review meetings and provide performance updates.
- Address client concerns and ensure timely resolution of escalations.
- Ensure compliance with organizational policies and client requirements.

Reporting & Analysis

- Prepare and review operational performance reports.
- Track key performance indicators, quality and productivity metrics.
- Identify process gaps and recommend improvement strategies.
- Present operational insights and recommendations to senior management.

Required Skills & Qualifications
- Bachelor's or Master's degree.
- Minimum 8 years of relevant experience in US Healthcare Medical Coding.
- Strong expertise in at least one of the following specialties:
- Inpatient DRG (IP-DRG) Coding.
- E/M Inpatient & Outpatient Coding.
- Surgery Coding.
- Proven experience in managing Medical Coding operations and teams.
- Experience in managing Team Leaders and coding professionals.
- Strong understanding of coding quality, productivity and SLA metrics.
- Experience in client and stakeholder management.
- Excellent leadership, analytical and decision-making skills.
- Medical Coding certification such as CPC, CCS, COC or AHIMA preferred.

Interested Candidates: Apply now for an Assistant Manager Operations opportunity in US Healthcare Medical Coding. Candidates meeting the above criteria and interested in a Work From Office opportunity in Perungudi, Chennai, can share their updated resumes via WhatsApp at (phone hidden).

Please mention the following details while sharing your resume:

- Total Experience
- Relevant IP-DRG Experience
- Current CTC (CTC)
- Expected CTC (CTC)
- Notice Period

📌 Assistant Manager Medical Coding IP-DRG and EM Surgery (Chennai)
🏢 Omega Healthcare
📍 Chennai