Key Responsibilities:

- Manage inbound operations and ensure customer satisfaction.

- Coordinate with logistics service providers (LSPs) to meet customer requirements.

- Provide accurate inputs for LSP billing and production planning.

- Review daily working processes and engage in people management.

- Ensure adherence to standard operating procedures (SOPs).

- Participate in quality assurance initiatives and maintain a safe working environment.

- Develop high-performance culture within the team and monitor individual performance.

- Manage operational issues and escalate as necessary.

Experience:

- Minimum 6 years of logistics experience.

- Minimum 3 years in healthcare industries. (Mandatory)





- Minimum 2 to 3 years of experience in a cross-functional/matrix organization.

Qualification:

- Bachelors Degree.

- Diploma in Supply Chain Management (SCM) / Logistics.

Skills and Competencies:

- Robust communication skills (English/local language), both spoken and written.

- Leadership and people management skills.

- Knowledge of PAN India transportation.

- Good documentation skills (screening, archiving, retrieval).

- Customer orientation and decision-making abilities.

- Planning and organizing skills.

- Commitment to excellence and problem-solving capabilities.

📌 Assistant Manager (Chennai)
🏢 Dhl Supply Chain
📍 Chennai