Role & responsibilities :
- Own revenue targets and business performance for the At-Home Services (AHS) vertical.
- Drive monthly, quarterly, and annual revenue growth through effective business planning and execution.
- Monitor and improve key business metrics, including lead generation, lead conversion, appointment bookings, service utilization, average bill value, repeat bookings, and revenue per service.
- Develop strategies to improve customer acquisition, retention, and repeat service bookings.
- Identify opportunities for business expansion, local partnerships, and recent customer segments for AHS.
- Monitor business dashboards and conduct regular performance reviews against assigned targets.
- Drive cost optimization and improve the profitability of the AHS vertical.
- Coordinate with sales, marketing, customer experience, and operations teams to ensure seamless service delivery.
- Ensure timely lead follow-ups, appointment scheduling, and effective conversion of customer enquiries into revenue.
- Track customer satisfaction, feedback, and service quality metrics to improve the overall customer experience.
- Establish clear KPIs, accountability, and performance tracking for the AHS team.
Preferred candidate profile
- Minimum 4 year of relevant experience in business management, multi-unit operations, sales-driven environments, or P&L; ownership roles
- Demonstrated ability to manage revenue targets and drive profitability
- High ownership mindset with entrepreneurial drive
- Willingness to work extensively on-ground across clinics
📌 Area Manager (Chennai)
🏢 Vetic
📍 Chennai