– AR Caller (US Healthcare RCM)

Company: Amaravathi Teksystems

Job Title: AR Caller / AR Executive

Experience: 1–2 Years

Location: Mysuru, Karnataka

Employment Type: Full-Time

Work Mode: Work from Office

Process: US Healthcare – Provider Side

Job Summary

We are looking for an experienced AR Caller with 1–2 years of experience in US Healthcare Revenue Cycle Management (RCM). The candidate will be responsible for contacting insurance companies to follow up on outstanding claims, resolving claim denials, obtaining payment updates, and ensuring timely reimbursement for healthcare providers.

Roles and Responsibilities

- Make outbound calls to US insurance companies to follow up on pending and outstanding claims.
- Check claim status and obtain payment details from insurance representatives.
- Follow up on unpaid, underpaid and denied claims.
- Identify denial reasons and take appropriate action to resolve claim issues.
- Handle claim rejections, appeals and resubmissions as per payer guidelines.
- Follow up on claims related to Medicare, Medicaid, BCBS, Aetna, UnitedHealthcare and other commercial payers.
- Work on physician billing and skilled claims using CMS-1500.
- Maintain accurate call notes and claim follow-up records in the billing system.
- Escalate complex claim issues to the team leader or senior analyst.
- Meet daily productivity,



quality and turnaround time (TAT) targets.
- Follow HIPAA guidelines and maintain patient information confidentiality.

Required Skills
- 1–2 years of experience in US Healthcare AR Calling.
- Hands-on experience in Provider-Side AR Follow-up.
- Good knowledge of US medical billing and physician billing.
- Understanding of claim status, denials, rejections, appeals and resubmissions.
- Knowledge of insurance payers such as Medicare, Medicaid and commercial insurance companies.
- Familiarity with CMS-1500 and EOB/ERA.
- Good communication and telephone etiquette.
- Basic knowledge of MS Excel and medical billing applications.
- Ability to achieve productivity and quality targets.

Preferred Skills
- Experience with NextGen, eClinicalWorks, AdvancedMD or other Practice Management Systems (PMS).
- Knowledge of denial codes and claim adjustment reason codes.
- Experience handling US insurance calls.

Candidate Profile
- Strong verbal communication skills.
- Good analytical and problem-solving abilities.
- Ability to work in a team and handle targets.
- Willingness to work in US shifts.

Interested candidates can share their updated resumes at: Email: [email protected]

Contact: +91 91542 96685

Benefits

- Paid sick time
- Provident Fund

Work Location: In person

📌 AR Caller (Mysuru)
🏢 TEKREANT INDIA
📍 Mysuru