04 Nov
|
eduMentora
|
Kozhikode
04 Nov
eduMentora
Kozhikode
We are looking for a proactive and detail-oriented Fee Collection Executive to manage student fee follow-ups, coordinate payments, and maintain accurate fee records. The ideal candidate should have good communication skills, a professional approach to handling students and parents, and preferably prior experience in fee collection within an educational institution or EdTech company.
Key Responsibilities
- Contact students and parents to follow up on pending fees and outstanding payments.
- Communicate payment deadlines, fee structures, instalment schedules, and applicable payment procedures.
- Follow up on overdue payments through calls, WhatsApp, email, and other approved communication channels.
- Maintain accurate records of fee collections, pending payments, payment commitments, and follow-up activities.
- Coordinate with the Accounts & Finance team to verify payments and resolve payment-related discrepancies.
- Share payment confirmations and coordinate the issuance of receipts with the relevant team.
- Monitor outstanding fee accounts and ensure timely follow-ups.
- Handle student queries regarding fees, instalments,
and payment procedures professionally.
- Escalate unresolved payment issues and overdue accounts to the concerned department.
- Prepare regular reports on fee collection status, pending dues, and collection progress.
Required Skills & Qualifications
- Prior experience in fee collection, payment recovery, accounts receivable, or student fee management is preferred.
- Experience working in an EdTech company, college, university, or educational institution will be an added advantage.
- Good verbal communication and interpersonal skills.
- Confidence in handling payment follow-ups and discussing pending dues professionally.
- Basic knowledge of MS Excel, Google Sheets, and payment tracking systems.
- Strong follow-up skills, attention to detail, and record-keeping abilities.
- Ability to handle sensitive financial conversations with patience and professionalism.
Pay: Up to ₹15,000.00 per month
Perks:
- Internet reimbursement
- Paid sick time
- Paid time off
Work Location: In person
📌 Fee Collection Executive (Kozhikode)
🏢 eduMentora
📍 Kozhikode