04 Nov
|
Vi (Vodafone Idea)
|
Chennai
04 Nov
Vi (Vodafone Idea)
Chennai
Here is a ready-to-use JD for *Telesales Executive - Vi (Vodafone Idea)* - you can use this for posting / internal sheet:
### Job Description - Telesales Executive (Vi)
*Company:* Vodafone Idea Ltd. (Vi)
*Location:* Chennai / Arumbakkam Circle
*Department:* Sales & Marketing in store
*Experience:* 0-3 Years (Freshers with good communication can apply)
*Salary:* As per industry + High Incentives
*Employment Type:* Full Time
*About the Role:*
We are looking for energetic Telesales Executives to drive Vi Prepaid / Postpaid / MNP / Broadband sales through outbound calls. You will be responsible for converting leads to gross sales and achieving daily targets.
*Key Responsibilities:*
1. Make outbound calls to existing and potential customers for Vi SIM sales, MNP port-in to Vi, Recharge plans, Postpaid conversion, and Vi Fibre
2. Achieve daily / weekly / monthly *GROSS & MNP* targets as assigned
3. Explain Vi plans, offers, 5G perks, OTT bundles and close sales
4. Maintain call records, lead status and daily sales report in Excel / CRM
5.
Follow up on warm leads and ensure 100% callback closure
6. Handle customer queries politely and resolve basic issues / transfer to retention team if needed
7. Ensure quality of sale - correct documentation, address verification, and activation
8. Adhere to TRAI & company compliance - No mis-selling
*Required Skills & Qualifications:*
- Minimum 12th Pass / Any Degree preferred
- Good communication in Tamil, English, Hindi (Tamil + English mandatory for Chennai)
- Basic knowledge of MS Excel and smartphone handling
- Convincing skills, target-oriented mindset
- Prior experience in Telecom Telesales / Call Center / BPO is an advantage
*KPIs:*
- Gross sales per day, MNP conversion, Talk time, Login hours, QA score
*Benefits:*
- Fixed salary + Unlimited Incentives
- PF, ESI, Training and Growth path to Senior Executive / Team Leader
*Reporting manager* Store Manaher
📌 Telesales Executive (Chennai)
🏢 Vi (Vodafone Idea)
📍 Chennai