Job Purpose To coordinate and facilitate the complete organ transplantation process by counselling donors and recipients, providing guidance to their families, coordinating medical and administrative formalities, and ensuring timely completion of government approvals and documentation related to organ donation and transplantation.
Key Roles & Responsibilities
1. Donor & Recipient Counselling
- Counsel potential organ donors and recipients regarding the transplantation process, procedures, eligibility and requirements.
- Explain the medical, legal and administrative aspects of organ donation and transplantation.
- Provide emotional support and guidance to donors, recipients and their family members.
- Address queries and ensure informed consent is obtained through the appropriate clinical and legal process.
- Coordinate counselling sessions with doctors and other healthcare professionals.
1. Government Liaison & Approval Process
- Handle government-related procedures and formalities for both donors and recipients.
- Coordinate with relevant government authorities, including the Appropriate Authority and State Organ and Tissue Transplant Organisation (SOTTO).
- Facilitate preparation, submission and follow-up of applications for organ transplantation approvals.
- Coordinate documentation and statutory requirements under the Transplantation of Human Organs and Tissues Act (THOTA).
- Ensure timely processing of donor and recipient approvals, NOCs and other statutory clearances, wherever applicable.
- Maintain records of government correspondence, approvals and application status.
1. Transplant Documentation & Compliance
- Verify donor and recipient documentation for completeness and accuracy.
- Coordinate collection of identity proofs, medical reports, relationship proofs and other mandatory documents.
- Ensure compliance with applicable government guidelines and hospital protocols.
- Maintain confidential donor and recipient records.
- Track pending documentation and follow up with concerned departments.
1. Coordination & Case Management
- Act as the primary coordination point between donors, recipients, doctors, nursing teams and administrative departments.
- Coordinate donor and recipient evaluation appointments and investigations.
- Monitor each transplant case from initial counselling through approval and transplantation.
- Follow up on pending medical evaluations, legal documentation and government approvals.
- Coordinate with external hospitals and government agencies whenever required.
1. Post-Transplant Follow-up
- Coordinate post-transplant follow-up appointments for donors and recipients.
- Ensure follow-up schedules are communicated to patients and their families.
- Maintain follow-up records and coordinate with the clinical team regarding continuity of care.
Educational Qualification
- Bachelor's degree in Master's in Social Work (MSW),
- Candidates with healthcare administration or hospital management qualifications may also be considered.