05 Nov
|
Quess IT Solutions
|
Chennai
05 Nov
Quess IT Solutions
Chennai
Roles and Responsibilities :
- Handle customer inquiries and resolve their issues through phone calls, emails, or chats.
- Provide accurate and timely solutions to customers' queries related to products/services offered by the company.
- Maintain a high level of professionalism while interacting with customers, ensuring excellent customer satisfaction ratings.
- Escalate complex issues to senior team members or supervisors when necessary.
Job Requirements :
- 1-2 years of experience in BPO/Call Centre setting handling domestic voice processes (telecalling).
- Strong Hindi speaking skills for effective communication with Indian clients.
- Proficiency in solving queries via various channels such as email, chat, or phone call.
📌 Customer Support Executive (Chennai)
🏢 Quess IT Solutions
📍 Chennai