Responsibilities

- Manage end to end product information and master data setup for order management and trading systems ensuring accurate attributes codes and lifecycle status for all product records across platforms.
- Optimize order management workflows by analyzing trading and fulfillment data to recommend streamlined processes that reduce cycle times improve data reliability and support scalable retail operations.
- Monitor daily night shift data processing jobs for product and order records to identify anomalies perform root cause analysis and coordinate corrective actions to protect downstream systems and reporting.
- Implement robust data validation rules and quality checks for product and order master data ensuring consistency across hybrid work locations and alignment with internal governance standards.
- Collaborate with technology and business teams to translate order management and trading requirements into clear data models mappings and rules that support seamless execution and reporting.
- Document master data procedures for product onboarding order lifecycle updates and trading events to provide clear guidance for operations teams and ensure repeatable high quality data management practices.
- Coordinate change requests for product info and master data including new attributes hierarchy changes and code updates to minimize business disruption and maintain a single trusted data source.
- Analyze retail order patterns and data issues to propose improvements that reduce order exceptions enhance customer experience and strengthen the company mission of delivering reliable services to society.
- Support integration testing for enhancements to order management and trading platforms by validating master data behavior and confirming that product and order flows operate as expected in night shift scenarios.




- Provide timely data insights and reports on master data health key metrics and issue trends to enable informed decisions that improve operational efficiency and business performance.
- Guide peers on best practices in product info and master data management by sharing practical examples that reinforce data stewardship and responsible use of information assets.
- Align day to day data activities with company purpose by ensuring that accurate product and order information enables transparent trading reliable supply chains and better outcomes for customers and communities.
- Maintain compliance with internal policies and external regulations related to product and trading data by regularly reviewing data standards and updating practices to meet evolving requirements.

Qualifications

- Demonstrate solid hands on experience in order management and trading systems including configuration data handling and issue resolution over four to seven years in similar roles.
- Apply practical knowledge of retail order processes and order management retail concepts to design master data setups that support promotions returns and complex fulfillment scenarios.
- Use solid understanding of order domain concepts such as order capture pricing allocation and settlement to ensure that product info and master data structures enable end to end process integrity.
- Exhibit proficiency in master data management tools relational databases or enterprise resource planning platforms to maintain large product catalogs and order related reference data.
- Communicate clearly with cross functional stakeholders and document technical and process details in a structured way to support hybrid work collaboration during night shifts.
- Demonstrate analytical skills and attention to detail when working with complex trading and order datasets using problem solving techniques to prevent recurring data issues.
- Show adaptability to hybrid work and night shift requirements with disciplined time management and self organization to maintain high data accuracy and service quality without travel commitments.

📌 SME-Product info & MDM (Chennai)
🏢 Cognizant Technology Solutions India
📍 Chennai