We are seeking a dedicated Recovery Executive to join our team in the Delhi-NCR Region. The ideal candidate will be responsible for managing the recovery process for outstanding debts, ensuring timely follow-up with customers, and maintaining a high level of customer service throughout the collection process. As a Recovery Executive, you will play a crucial role in minimizing financial losses for the company while fostering positive relationships with clients.

Key Responsibilities

- Conduct follow-up calls and communications with customers regarding overdue payments and outstanding debts.
- Negotiate payment arrangements and settlements with clients to facilitate timely recovery of dues.
- Maintain accurate records of all communications and transactions related to debt recovery.
- Collaborate with other departments to resolve customer issues and ensure a seamless recovery process.




- Provide exceptional customer service to enhance client satisfaction and retention.
- Prepare reports on recovery activities and outcomes for management review.

Required Skills

- Robust understanding of recovery processes and debt collection strategies.
- Excellent communication and negotiation skills.
- Ability to handle difficult conversations with professionalism and empathy.
- Proficiency in customer service principles and practices.
- Strong organizational skills and attention to detail. If you are a motivated individual with a passion for recovery and customer service, we encourage you to apply for this exciting opportunity.

Industry

Engineering / Construction

Department

Maintenance

📌 Recovery Executive (Delhi)
🏢 Orbitouch Outsourcing Private
📍 Delhi