Company Description SMART Training Resources India Private Limited, founded in 2002 and headquartered in Chennai, specializes in industry-relevant skill development and professional training for students and job seekers. The organization focuses on building practical, industry-ready capabilities through targeted programs, including resume building and interview coaching. With a strong emphasis on measurable outcomes and guaranteed placement support, SMART Training Resources aims to unlock individual potential and enable sustainable career success.

The company works closely with educational institutions and industry partners to align its training with evolving employer expectations.

Role Description The Operations Associate is a full-time, on-site role based in Chennai, responsible for supporting the smooth daily functioning of training and placement activities. This position coordinates session schedules, manages student registrations and records, and ensures training materials, venues, and resources are prepared and available. The role involves handling student and client inquiries, providing timely information, and escalating issues when needed.

The Operations

Associate also assists in tracking program performance metrics, generating reports,



and supporting process improvements. Collaboration with trainers, placement teams, and administrative staff is essential to ensure efficient service delivery and a positive experience for learners and partners.

Qualifications

- Candidates should possess strong Operations skills, including coordination, scheduling, and basic process documentation.
- Candidates should possess excellent Interpersonal Skills and Customer Service abilities for interacting with students, trainers, and institutional partners.
- Candidates should possess solid Analytical Skills to track data, prepare simple reports, and support continuous improvement initiatives.
- Candidates should possess clear and professional Communication skills, both written and verbal.
- Additional beneficial qualifications include proficiency with MS Office or similar tools, ability to work in a quick-paced training environment, strong attention to detail, and prior experience in education, training, or operations support.
- A bachelor’s degree in any discipline is preferred; relevant experience may be considered in lieu of formal qualifications.

📌 Operations Associate (Chennai)
🏢 Smart Training Resources India Private
📍 Chennai