Every day as a Customer Support Executive starts with helping customers solve their queries. Youll be the go-to person for anyone needing assistance, whether it's tracking shipments, understanding their bills of lading, or addressing any concerns about logistics. Your friendly tone and quick thinking will make sure our customers feel supported and valued.

You'll dive into tasks that keep our operations running smoothly, like processing orders, coordinating with the logistics team, and ensuring all paperwork is in order. Your keen attention to detail will help avoid mistakes and keep our service top-notch. Plus, youll use various tools to keep track of all interactions and feedback from our customers.

What you'll do

- Respond to customer inquiries via phone and email.




- Assist with the documentation process related to the bill of lading.
- Create solutions for logistics issues that arise during shipping.
- Collaborate with other teams to improve customer experience. By joining us, youll learn valuable skills in customer service and logistics that can boost your career. This role is a fantastic way to build your communication skills and understand how businesses operate behind the scenes. Youll walk away with real-world experience that can open doors in various fields!

Industry

Advertising / MR / PR / Events

Department

Sales / BD

📌 Customer Support Executive (Delhi)
🏢 Mvs Recruitments
📍 Delhi