POSITION SUMMARY:

This position is responsible for application engineering for 2W OEM / large aftermarket customers in Mobility division including both ICE/EV models for 2W (Scooter & Motorcycles). Apart from 2W (Scooter & Motorcycles) the position will also be responsible for bicycle market.

The Application

Engineer is responsible for providing technical support to OEM customers, supporting product application development, coordinating new product development, resolving field issues, and acting as the technical interface between customers, sales, and engineering teams. The role ensures correct product selection, successful product launches, and customer satisfaction through technical expertise and application support.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned beyond the core functions listed below.

1. Translate Customers Enquiries, Drawings, Specifications to Gates Parts and build BOMs and prepare quote proposals
2. To coordinate with Manufacturing and build samples as per customer requirements.
3. Responsible of handling key strategic customer calls on product or application engineering or specification issues and providing technical support i.e. proper application and selection products, investigate applications and provide best solutions with existing products
4.



Responsible for being the first line of contact between the sales group and colleagues in other key support groups
5. To Support the implementation of the Customer Alignment Model by developing strong engineering relationships with engineers within assigned key customers.
6. To Support the Product Commercialization Process on key projects.
7. Assist in resolving warranty claims by investigating application , routing and any other technical requirements
8. To identify VA/VE opportunities and provide best solutions with existing products.
9. New product development time plan finalization with customer and supplier.
10. Recent product development and coordination of supplier & customer PPAP
11. To find new customers & getting new RFQs in ICE/EV Platforms.
12. To generate new RFQ’s from bicycle manufacturers in India.
13. Coordinate with global engineering / R&D; teams for new product development.
14. Support prototype development and sample submissions.
15. Track development timelines and ensure project milestones are achieved.
16. Visit customer/OEM plants for failure analysis and technical discussions.
17. Analyze field failures and prepare technical reports.
18. Coordinate with quality and manufacturing teams for root cause analysis.
19. Implement corrective and preventive actions (CAPA).
20. Prepare technical reports, application reports, and validation reports.

📌 Application Engineer (Chennai)
🏢 Gates
📍 Chennai