Sr. Front Office Executive (Cuttack)

Sr. Front Office Executive (Cuttack)

06 Nov
|
Ionixx power
|
Cuttack

06 Nov

Ionixx power

Cuttack

Job Overview

We are looking for a dynamic and customer-focused Showroom/Office Sales Executive to greet walk-in visitors, present and demonstrate products, manage sales pipelines, and convert enquiries into confirmed sales. Your primary goal is to deliver an exceptional in-store experience while hitting monthly and quarterly sales targets.

Key Responsibilities

- Customer Engagement: Greet all showroom visitors warmly, assess their needs, and offer expert, consultative guidance on products.
- Product Demonstrations: Provide clear, engaging walk-throughs of product features, benefits, specifications, and pricing.
- Sales & Quotations: Prepare accurate price quotes, handle negotiations, and close sales orders.
- Finance & Exchange Assistance: Guide customers through EMI options, financing applications.
- Pipeline & Follow-Up: Track all walk-in and phone enquiries in the CRM/lead tracker and follow up consistently until closed.
- Showroom Maintenance: Ensure display areas, samples, and inventory are clean, well-organized, and properly stocked.
- After-Sales Service: Coordinate with delivery and support teams to ensure a smooth handoff and high customer satisfaction scores.





Key Result Areas (KRAs) & Performance Metrics

- Sales Targets: Achieve monthly and quarterly booking/revenue quotas.
- Enquiry Conversion Rate: Maintain walk-in-to-booking conversion rates at or above showroom benchmarks.
- Follow-up Discipline: Ensure 100% of open leads are contacted within the mandated cycle.
- Customer Satisfaction (CSAT): Keep post-delivery and in-store satisfaction scores above the target threshold.

Qualifications & Requirements

- Education: Bachelor’s degree or 12th Pass with a proven retail/sales track record.
- Experience: 1 to 4 years of experience in showroom, retail, or big-ticket sales (e.g., automobiles, electronics, furniture, luxury goods).
- Skills:
- Strong communication and interpersonal skills.
- Consultative selling and objection-handling abilities.
- Basic proficiency in MS Excel, CRM tools, and quotation apps.

Pay: ₹8,000.00 - ₹18,000.00 per month

Advantages:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Location:

- Cuttack, Odisha (Required)

Work Location: In person

📌 Sr. Front Office Executive (Cuttack)
🏢 Ionixx power
📍 Cuttack

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