Company: Fifty One Code Solutions Pvt. Ltd. (Code 51)

Location: Mangalore, Karnataka

Job Type: Full time, In-person

Salary: ₹12,000–₹15,000 per month

About Us

FIFTY ONE CODE SOLUTIONS PVT. LTD. is an embedded systems team building firmware and hardware-integrated products. We are based in Mangalore and work at the intersection of software, firmware, and manufactured hardware.

About the Role

We are looking for a Customer Support Executive to assist customers through text and chat. You will answer product-related questions, guide customers through setup, and help resolve common issues.

Key Responsibilities

- Respond promptly to customer messages with clear, polite, and accurate information.
- Guide customers through product setup and basic troubleshooting.
- Maintain records of customer queries and the steps taken to resolve them.
- Escalate technical issues to the appropriate team and keep customers updated.

Qualifications and Requirements

- Good communication skills, especially the ability to write clear and friendly replies.
- Patience and professionalism when assisting customers.
- Basic computer knowledge and typing skills.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Support Executive (CSE) (Mangalore)
🏢 FIFTY ONE CODE SOLUTIONS
📍 Mangalore