Job Description – Closing Manager (Real Estate)

Position: Closing Manager
Industry: Real Estate / Property Development
Experience: 3–5 Years
Department: Sales / CRM / Closings
Employment Type: Full-Time
Location: Chikhali, Pune

Job Summary

We are looking for a proactive and result-oriented Closing Manager to manage and drive the end-to-end property booking and sales closure process. The candidate will be responsible for converting prospective customers into confirmed bookings, managing negotiations, coordinating with internal teams, and ensuring a smooth and seamless customer experience throughout the closing process.

The ideal candidate should have strong communication, negotiation, relationship management, and sales conversion skills, along with a positive understanding of the real estate industry.

Key Roles & Responsibilities

- Sales Closures & Conversion
- Drive property sales closures and achieve assigned monthly and quarterly targets.
- Handle prospective customers from the negotiation stage to final booking.
- Convert qualified leads into successful bookings and maximize conversion ratios.
- Conduct project presentations, site visits, and commercial discussions with prospective buyers.
- Negotiate pricing, payment plans, offers, and other commercial terms within approved guidelines.
- Customer Relationship Management
- Build and maintain strong relationships with prospective and existing customers.
- Understand customer requirements, budgets, and preferences to recommend suitable properties.
- Address customer queries, objections, and concerns effectively.
- Ensure a positive customer experience throughout the sales closure journey.
- Coordination & Documentation
- Coordinate with the Sales, CRM, Legal, Finance,



and Operations teams to ensure smooth closures.
- Ensure timely completion of booking forms, KYC, agreements, and other required documentation.
- Follow up on booking amounts, initial payments, and outstanding dues.
- Ensure compliance with company policies and applicable real estate regulations.
- Sales Pipeline & Reporting
- Maintain and monitor the sales pipeline, prospective customers, and closure status.
- Track daily follow-ups, customer interactions, negotiations, and booking conversions.
- Prepare daily, weekly, and monthly sales closure reports.
- Identify potential bottlenecks and implement strategies to improve conversion rates.
- Team Coordination
- Work closely with the sales team to identify and prioritize high-potential prospects.
- Support sales executives in handling negotiations and closing complex deals.
- Share market feedback, competitor insights, and customer expectations with management.

Required Skills & Qualifications

- Graduate in any discipline; MBA in Sales and Marketing will be an added advantage.
- 3–5 years of experience in real estate sales, sales closures, or property transactions.
- Strong understanding of the real estate sales and booking process.
- Excellent communication, presentation, and negotiation skills.
- Proven ability to convert leads into bookings and achieve sales targets.
- Strong customer relationship and objection-handling skills.
- Knowledge of real estate documentation, payment schedules, and basic RERA compliance.
- Proficiency in MS Excel, CRM software, and sales reporting tools.
- Ability to work under pressure and meet deadlines.

Key Performance Indicators (KPIs)

- Monthly and quarterly sales closure targets.
- Lead-to-booking conversion ratio.
- Revenue

Pay: ₹45,000.00 - ₹55,000.00 per month

Work Location: In person

📌 Closing Manager (Chikhali)
🏢 Raghav Realty
📍 Chikhali