Sr. Executive Client Servicing (Delhi)

Sr. Executive Client Servicing (Delhi)

06 Nov
|
The Brand Bee
|
Delhi

06 Nov

The Brand Bee

Delhi

Job Description:

If you are a music lover, a happy soul, who's busy making strategies most of the day, disciplined by actions, too passionate about making the clients meet their business needs and configured to deliver on KPIs across channels in your own unique way; in short a leader in the making, then you just might be our Consultant - Brand Strategy & Client Servicing.

Role:

- Strengthen relationships within the team and with the clients, deliver products and services for the clients while supporting the agency vision
- Contribute to the development of strategic channel and media approaches that meet client objectives and drive measurable results
- Optimize internal resources, setup and refine delivery processes for accounts across activation, digital, performance, social, media and web platforms
- Connect the dots around business and consumer insights, and articulates online and offline concepts and solutions with conviction to the clients
- Focuses on delivery, retention and consistent growth of key accounts
- Collaborate with senior level creative and account folks on various accounts.
- Identify new media offerings based on the marketing fundamentals and the space of integrated marketing and client parameters
- Manage strategic senior-level relationships for our largest clients and help us guide them with knowledge and solutions appropriate to their businesses, industries and trends.
- Support and participate in current business development opportunities in sync with analytics and business planning & development planning teams.
- Last but not the least – be an inspiration for your team

Responsibilities:

- Own, manage, grow and ensure SLA deliveries for client accounts
- Responsible for customer satisfaction and key accounts
- Accelerate engagement growth in revenue and size
- Creating and optimizing process flows for delivery and ensure the process is adhered by the delivery teams




- Manage work-flow; plan resources for work allocation and estimate timelines as per client requirements.
- Monitor personal and team KPIs & ensure the SLAs are met
- Account mining, delivery management, client management, people management, revenue and cost management to ensure the delivery process is profitable as well quality-led
- Perform detailed evaluation of client business environment, including customer needs, capabilities, and competitive realities to identify unique market opportunities and threats, and draft strong brand strategies for them.
- Develop and drive a marketing vision for brands, create next-generation strategies and roadmaps, conduct competitive analysis and benchmarking, and program KPIs
- Lead and drive campaigns, and an account growth with the lateral services addition, which add to the revenue acquisition process across Digital, content, Development & technology and activation programs.
- Partner with creative, technology, analytics and technology teams to ensure work is appropriately positioned for long-term success
- Plan and optimize client reporting and strategic planning based on statistical information
- Quality control the services to exceed the department's delivery mandates
- Keep abreast of developments within the client's industry and marketing landscape.
- Overall the role will be a brand strategy oriented with 70% key accounts management and 30% brand strategy formulation.

Work Experience Required:

We're looking for someone who has actually been there at the center of it all and cracked successful campaigns,



has an implicit understanding of all the technical aspects of the marketing and sales. We want someone who is a people's person (very important) – a role model material, curious and passionate about marketing.

Work Experience:

- 3-5 years of marketing specific experience, minimum of 1 year of agency experience in managing accounts, building and motivating teams of multiple direct reportees.
- Expertise in demonstrable success with media planning/strategy, search marketing and social media
- Ability to understand client objectives and translate them into brand and media strategies

Skill Set:

- Confident personality
- Excellent presentation skills
- Team player with the ability to play different roles within the team
- Deep knowledge of metrics-driven campaigns and marketing programs
- Able to present work and lead client conversations
- A positive force regardless of the situation
- The ability to recover quickly from difficulties and the manage a large portfolio
- Process driven and SLA oriented

Job Location - New Delhi

Why should you choose The Brand Bee

Our experienced team of thinkers, consultants, strategists, writers and designers are committed to aligning and transforming our client's business goals into focused brand strategies, communicating them through engaging and integrated brand experience, and above all providing a structured approach to achieve tangible results.

Who do you think helps us in achieving all this Simple. It's YOU. We at The Brand Bee are committed to employee engagement and job satisfaction and it is for this reason - we follow a very strict hiring policy of carefully selecting our candidates through practical use case challenges and more.

Did this spike your interest

Please send in your resumes with a brief portfolio (if possible) to [HIDDEN TEXT].

Know more about us at www.thebrandbee.com

📌 Sr. Executive Client Servicing (Delhi)
🏢 The Brand Bee
📍 Delhi

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