Job Description – Sales Coordinator

Company: Workafella

Department: Sales

Job Title: Sales Coordinator

Employment Type: Full-Time

About Workafella

Workafella is a premium coworking and managed office space provider offering flexible workspace solutions for startups, SMEs, corporates and enterprises across major cities in India.

Role Overview

We are looking for a proactive and detail-oriented Sales Coordinator to support the sales team in managing customer inquiries, coordinating client visits, maintaining sales records and ensuring smooth sales operations.

Key Responsibilities

1. Handle incoming sales inquiries through calls, emails and other communication channels.
2. Coordinate with the sales team for lead allocation and follow-ups.
3. Schedule client meetings, site visits and workspace tours.
4. Prepare quotations, proposals, agreements and other sales-related documents.
5. Maintain and update customer information, leads and sales pipelines in CRM.
6. Follow up with prospective clients regarding their workspace requirements and booking status.
7. Coordinate with internal departments such as Operations, Finance and Facility Management to ensure smooth client onboarding.
8. Prepare daily, weekly and monthly sales MIS reports.
9. Track lead status, site visits, conversions and pending deals.
10. Ensure timely communication with clients and provide necessary sales support.
11.



Maintain proper documentation of bookings, payments and client requirements.
12. Assist the sales team in achieving business targets and improving operational efficiency.

Skills & Competencies

- Excellent verbal and written communication skills.
- Good knowledge of MS Excel, Word and PowerPoint.
- Knowledge of CRM tools and sales reporting.
- Strong coordination and follow-up skills.
- Good interpersonal and customer-handling abilities.
- Ability to multitask and work in a fast-paced workplace.
- Strong attention to detail and organizational skills.

Qualification & Experience

- Graduate in any discipline.
- 3+ years of experience in Sales Coordination, Sales Administration or Customer Support.
- Experience in real estate, coworking spaces, hospitality or commercial leasing will be an added advantage.

Key Performance Indicators (KPIs)

- Timely lead allocation and follow-ups.
- Accuracy of CRM data and sales reports.
- Effective coordination of client visits.
- Timely preparation of quotations and proposals.
- Customer response time and satisfaction.
- Support towards overall sales conversion and revenue targets.

Preferred Candidate: A well-organized, enthusiastic and customer-focused professional who can efficiently support the sales team and contribute to business growth.

📌 Sales Coordinator (Chennai)
🏢 Workafella
📍 Chennai