Customer Support Executive Role: Customer Support Executive

Experience:
Freshers & 6 Months BPO Experience Joining: Immediate Joiners Preferred

Key Responsibilities
• Handle customer queries and provide accurate resolutions.
• Assist customers with their concerns in a qualified manner.
• Maintain a high level of customer satisfaction.
• Communicate effectively with customers and understand their requirements.
• Follow defined process guidelines and quality standards.
• Maintain accurate records of customer interactions.
• Escalate complex issues to the appropriate team when required. Eligibility
• Freshers are eligible to apply.
• Candidates with 6 months or more BPO/Customer Support experience can also apply.
• Excellent verbal and written communication skills.
• Good customer-handling and problem-solving abilities.
• Basic computer knowledge and typing skills.
• Comfortable working in rotational shifts.
• Immediate joiners will be preferred. Skills Required
• Good English communication
• Customer handling skills
• Active listening
• Problem-solving ability
• Basic computer proficiency
• Positive attitude and willingness to learn

📌 Customer Support Executive (Jaipur)
🏢 JMD Technologies
📍 Jaipur