Job Description – Senior Manager – Digital

Company: Adfactors PR

Location: Mumbai

Experience: 8–12 Years

Department: Digital

About the Role

Adfactors PR is looking for an experienced and dynamic Senior Manager – Digital with a strong background in digital client servicing. The ideal candidate should have expertise in managing digital strategies, client relationships, integrated campaigns, and digital communications, with a keen interest in transitioning into the Public Relations industry.

The role requires a strategic thinker with strong client management capabilities, digital expertise, and the ability to drive integrated communication solutions.

Key Responsibilities

- Lead digital client servicing and manage key client relationships across multiple accounts.
- Develop and execute digital communication strategies, integrated campaigns, and brand engagement initiatives.
- Manage digital campaigns across social media, content marketing, influencer marketing, and online reputation management.
- Work closely with internal teams including PR, content, creative, social media, and media relations to deliver integrated communication solutions.
- Understand client business objectives and translate them into effective digital communication strategies.
- Drive campaign planning, execution, performance monitoring, and reporting.
- Manage client expectations, presentations, campaign reviews, and strategic discussions.




- Identify opportunities for digital growth, new business development, and expanding existing client mandates.
- Stay updated on digital trends, emerging platforms, audience insights, and industry developments.
- Lead and mentor team members while ensuring timely and high-quality campaign delivery.

Desired Candidate Profile

- 7–12 years of relevant experience in digital client servicing from an advertising, digital marketing, or integrated communications agency.
- Strong experience in managing digital campaigns and client relationships.
- Proven expertise in digital strategy, social media, content marketing, influencer engagement, and campaign management.
- Excellent client servicing, communication, presentation, and stakeholder management skills.
- Ability to manage multiple accounts and teams in a quick-paced agency environment.
- Strategic mindset with a strong understanding of brand communication and digital marketing.
- Candidates from an advertising agency background who are keen to transition into the PR industry will be preferred.
- Prior experience in PR or integrated communications would be an added advantage.

Key Skills

- Digital Client Servicing
- Digital Strategy & Campaign Management
- Social Media & Content Strategy
- Influencer Marketing
- Integrated Communications
- Client Relationship Management
- Team Leadership
- Stakeholder Management

📌 Senior Manager-Digital (Mumbai)
🏢 Adfactors PR
📍 Mumbai