We are Seeking an experienced Helpdesk Manager to Lead our technical support Operations.
KEY RESPONSIBILITIES:-
*Manage daily helpdesk operations and team performance.
*Ensure timely resolution of enterprise technical issues.
*Monitor Network performance and maintain high C-SAT
TECHNICAL REQUIREMENTS:-
*Solid knowledge of BGP, OSPE VPLS, Routing Switching.
*Experience with MikroTik,Cisco
*CCNA mandatory
*BE/BETECH
📌 Help Desk Manager (Ramnagar)
🏢 WOW Broadband
📍 Ramnagar
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