Accounts Payable Consultant Expert (EMEA, UK & Bernstein Entities)

Position Summary

The Accounts Payable Consultant Expert is responsible for delivering operational excellence across the Procure-to-Pay (PTP) Accounts Payable function, supporting multiple legal entities across AMER, APAC, EMEA, UK, and Bernstein. The role serves as a key stakeholder partner, governance lead, and transformation catalyst, ensuring high-quality service delivery, robust controls, compliance, and continuous improvement while driving strategic AP initiatives. The role requires a high level of autonomy (90%-95%) and acts as a senior point of contact for operational governance, escalations, audits, transitions, and stakeholder management.

Key Responsibilities

Service Delivery & Operational Excellence

- Ensure seamless delivery of day-to-day Accounts Payable operations and maintain a strong service-oriented culture focused on outcome-based deliverables.
- Deliver production KPIs in line with agreed operational targets and stakeholder expectations.
- Monitor operational performance, identify service risks, and implement corrective actions to maintain service levels.
- Ensure adherence to global policies, procedures, and control frameworks across supported entities.

Stakeholder Management & Governance

- Serve as the primary stakeholder contact for Accounts Payable operations across EMEA, UK, and Bernstein entities.
- Facilitate collaboration within and outside the PTP value chain to ensure seamless end-to-end process delivery.
- Lead periodic governance reviews with business stakeholders to discuss KPI performance, service achievements, operational challenges, incidents, and improvement opportunities.
- Build and maintain strong relationships with internal customers, business partners, and global stakeholders.

Escalation & Risk Management

- Act as the second and third level escalation point for AP-related operational issues.




- Ensure all escalations are resolved within agreed timelines with robust root cause analysis and sustainable corrective actions.
- Proactively identify operational, compliance, and control risks and drive mitigation plans.
- Ensure supervisory controls are effectively executed and any anomalies are escalated appropriately.

Transformation & Continuous Improvement

- Drive process transformation, automation, standardization, and simplification initiatives across the AP function.
- Identify opportunities to improve service quality, strengthen controls, enhance stakeholder experience, and increase operational efficiency.
- Support digitalization and AI-enabled initiatives to optimize AP processes.
- Lead continuous improvement programs and deliver measurable business benefits.

People Leadership & Talent Development

- Build and sustain a high-performing team through coaching, mentoring, and capability development.
- Conduct regular performance discussions and provide documented feedback to direct and indirect reports.
- Support succession planning, employee engagement, and talent retention initiatives.
- Analyze attrition trends and partner with leadership to implement retention and engagement strategies.

Controls, Compliance & Audit Management

- Ensure compliance with internal controls, regulatory requirements, and corporate policies.
- Drive successful closure of internal and external audits with minimal observations.
- Develop and implement remediation plans for audit findings and control gaps.
- Maintain a strong control environment across all supported entities.

Business Transitions & Change Management

- Lead Accounts Payable transition and migration activities for recent business scope.
- Mobilize new service requirements and ensure successful stabilization post-transition.
- Proactively manage transition risks, dependencies, and stakeholder communications.
- Support operating model evolution and business transformation programs.

📌 Consultant Expert (India)
🏢 Société Générale
📍 India