Job Description

Overview :

Demonstrate suitable construction products for customers, proactive sampling, speedy complaint resoltion, maintaining RCA & Product Application training for customers, maintain customer activity calender.

Job Description :

- Product demonstration at current & existing customers leading to sales growth
- Conduct Laboratory testing relevant to customer requirement
- Record, analyze, certify and prepare summaries of findings and maintain records of the results.
- Troubleshoot to determine reasons for problems of complaints.
- Provide technical support to customers /contractors on site.
- Provide support to Sales team to conduct product sampling/ demonstration at site.
- Stay abreast of market trends as well as changes in market and competitive landscape and initiate necessary actions.
- Capture & share periodic customer feedback on product performance.
- Periodic Engage with Sika authorised applicator baseTechnical Product persentation at customer site/ office

📌 Assistant Manager - Technical Services (Construction) (Mumbai)
🏢 Sika
📍 Mumbai