Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an prospect to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. + **Must have positive knowledge in working on MS office applications.** + **Role of Collections/Cash app for global customers** + **Reporting actual Cash Applications/ Collections against monthly targets** + **Quality review of Cash Application/Billing process** + **Follow up through mails and calls** + **Escalation of issues to Stake holders.** + **Should be able to solve & help customers and business teams in case of queries related to their invoices** + **Research and analyse the disputes/deductions in ERP** + **Follow-up with various departments to get supporting documents/info for dispute/deductions resolution** + **Ability to monitor and maintain assigned accounts for receivable reaching prescribed collection status and do so in a timely efficient manner** + **Investigate and escalate, if necessary, customer claims of improper billing, billing disputes, other responsible parties,



etc.,** + **Deliver quality customer service by researching and responding to all internal/external stakeholders' inquiries quickly, effectively and professionally** + **Excellent written & verbal communication,** + **Should have a good attitude to learn and be committed** + **Exposure in SAP/S4HANA will be added plus point** Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to [email protected] . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .

📌 Accounting Services Associate III (Bengaluru)
🏢 Conduent
📍 Bengaluru