Role : L1 Support Engineer

Location: Gurgaon

Exp: 1+ years

JD

- Hardware fault diagnosis & isolation on desktops / laptops.
- Installation and OS Support - Repair / Re-Installation or fresh Installation
- Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications
- Knowledge of network cable color coding & cross-cable (crossover) crimping
Ticketing tool usage
- Network cable crimping and punching
- Provide L1/L2 technical support for desktops, laptops, printers, scanners, and other IT peripherals..
- Perform software installation, configuration, patching, and troubleshooting.
- Manage user accounts, system configurations, and access-related issues.
- Maintain IT assets and update hardware/software inventory.
- Log, track,



and resolve incidents through the ticketing tool.

Network Support:

- Troubleshoot LAN/WAN, Wi-Fi, Internet, and network connectivity issues.
- Basic configuration and troubleshooting of switches, routers, access points, and firewalls.
- Perform LAN cable testing, crimping, punching, and patch-panel-related activities.
- Understand IP addressing, TCP/IP, DNS, DHCP, VPN, VLAN, and basic routing/switching concepts.
- Coordinate with ISP and network vendors for connectivity-related issues.
- Monitor network availability and escalate critical issues to the Network/IT team.

If interested, please share your resume at [email protected]

📌 Job Opening For Desktop/Network EngineerGurgaon (Gurugram)
🏢 Team Computers
📍 Gurugram