The Department

An opportunity has arisen for a Personal Assistant to join the MGCC. The role will sit within the MGCC and provide high-quality, proactive PA and administrative support to specified senior members of MDR Operations and/or Partners within the fee-earning departments, while supporting the wider Legal Operations teams as required. The PA will play an important role in supporting the effective day-to-day activities of assigned individuals and teams, coordinating priorities, managing administrative requirements and ensuring a seamless and responsive support service.

Applications are welcomed from individuals with excellent communication and collaboration skills, along with previous PA or secretarial experience. The successful candidate will be proactive, highly organised and able to manage competing priorities in a busy environment, demonstrating strong attention to detail, ownership and the ability to see tasks through to completion.

Key Responsibilities

The activities below represent the standard PA support provided to assigned individuals. This list is not exhaustive, and specific support requirements and preferred ways of working will be agreed with assigned individuals as part of the onboarding process.

Diary & Inbox Support

- Provide proactive and forward-looking diary management, including scheduling internal and external meetings, managing appointments, resolving diary conflicts and following up as required.
- Ensure assigned individuals are fully prepared for meetings by coordinating relevant information, papers, background materials and input from others, and supporting follow-up actions where required.
- Book internal and client meeting rooms and coordinate associated arrangements.
- Organise internal catering where required.
- Provide inbox support where agreed with assigned individuals, helping to prioritise and coordinate actions as appropriate.

Business Development

- Coordinate business breakfasts, dinners and smaller client or stakeholder events.
- Support CRM activities, including contact maintenance, updating relevant lists and logging referrals within the Firms CRM systems.
- Assist with meeting and event coordination and associated follow-up as required





Travel Support

- Coordinate end-to-end business travel arrangements for assigned individuals through the Firm’s approved travel provider, including flights, accommodation and transfers.
- Support pre-travel requirements, including visas, e-arrival requirements and other relevant travel documentation, as required.
- Prepare and maintain comprehensive travel itineraries, coordinating diaries, meetings, room bookings and stakeholder engagements around travel schedules.
- Provide proactive coordination and support before, during and after travel, responding to changes and ensuring arrangements remain up to date.
- Coordinate business expenses, ensuring they are captured, approved and processed in accordance with Firm policy.

Ad-hoc Support

- Provide proactive PA, administrative and coordination support on ad-hoc requests and activities as required.
- Support time-sensitive or business-critical requests, taking ownership and coordinating with relevant teams through to completion.
- Provide versatile support during periods of increased workload or changing business priorities, as required.

Collaboration

- Work closely with PAs in the London office to ensure effective coordination, communication and continuity of support.
- Liaise with the wider LSS team, including the Document Production Unit, Legal Admin Unit and Business Admin Unit, to coordinate support requirements.
- Liaise with other internal departments, including Billing and Risk & Compliance, to obtain specialist input where required, taking ownership of queries and following up through to resolution.
- Build effective working relationships across teams to support a seamless and collaborative service for assigned individuals.

Education and/or Work Experience Requirements:

Essential:

- Bachelor’s degree in any discipline,



or an equivalent relevant qualification.
- 2+ years’ experience in a PA, secretarial or similar administrative support role, with experience supporting senior stakeholders and/or multiple individuals.
- Strong organisational and time management skills, with the ability to manage competing priorities, plan ahead and adapt to changing requirements.
- Experience of proactive diary and calendar management, including coordinating meetings across multiple individuals and time zones, anticipating conflicts and resolving them appropriately.
- Excellent communication and collaboration skills, with the ability to build effective working relationships with stakeholders at all levels.
- Excellent attention to detail, with the ability to deliver work accurately and to a consistently high standard, including under pressure.
- Strong written and verbal English language skills, including drafting professional business emails and correspondence.
- A proactive, self-motivated approach, with the ability to use initiative, exercise sound judgement and take ownership of tasks through to completion.
- Ability to work effectively independently and as part of a team, remaining flexible in response to changing business priorities.
- High levels of discretion and confidentiality when handling sensitive information.
- Confident using Microsoft Office applications, including Outlook, Word, Excel and PowerPoint.

Preferred:

- Previous PA or secretarial experience within a law firm, legal services or professional services environment.
- Experience supporting Partners and/or senior stakeholders, including coordinating international travel and complex schedules.
- Experience using travel, expense and business support systems, such as Chrome River, third-party travel management platforms, InterAction, or similar systems.

Why Join Us?

- Be part of a global organization with a strong people-centric culture.
- Gain exposure to a energetic, high-growth environment.
- Opportunity to contribute to building a world-class GCC in India.
- Work in a flexible and collaborative setting with growth opportunities opportunities.

📌 Personal Assistant (Gurugram)
🏢 Mishcon Global Capability Centre
📍 Gurugram