- Contact customers via calls and chat regarding outstanding payments.
- Follow up on overdue accounts and ensure timely payment collection.
- Address billing queries and resolve invoice-related concerns.
- Investigate and coordinate dispute resolution with internal teams.
- Maintain accurate records of customer interactions and payment updates.
- Ensure compliance with process guidelines and documentation standards.
- Meet assigned collection and recovery targets.
📌 Collection Associate (Pune)
🏢 Wipro
📍 Pune
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