Company: WillWare Technologies
Role: Nokia Mediation Engineer
Experience: 4+ Years
Location: Chennai, Bangalore, Hyderabad, Pune
Work Mode: Onsite

Nokia Mediation Engineer role would typically focus on ensuring the reliable collection| processing| reconciliation| and delivery of network usage records from telecom network elements to downstream systems such as Billing| Roaming| Revenue Assurance| Fraud Management| and Analytics platforms. The role also supports operational service commitments including monitoring| incident resolution| capacity management| and service improvements.

Key Responsibilities
Administration and support of the Nokia Mediation platform.
Monitoring mediation workflows| collection jobs| and file processing.
Ensuring successful delivery of CDRs| EDRs| UDRs| roaming records| and other usage data to downstream consumers.
Investigating data gaps| duplicate records| rating issues| and billing impacts.
Managing incidents| problems| changes| and releases relating to mediation services.
Performing capacity planning| performance tuning| and system health checks.
Working closely with Network| Billing| Roaming| Revenue Assurance| and Application Support teams.
Supporting major launches| migrations| and platform upgrades.
Key Tasks / Deliverables Area Deliverables Monitoring
Daily platform health checks| mediation job monitoring| proactive alert management Incident Management
Resolution of production incidents within SLA| RCA documentation
Data AssuranceValidation of record completeness| reconciliation reports| leakage prevention
Change ReleaseDeployment support| configuration changes| implementation plans| backout plans




ReportingService reports| KPI dashboards| trend analysis| capacity reports
PerformanceThroughput optimisation| backlog reduction| infrastructure sizing recommendations
DocumentationSOPs| technical runbooks| support handover documents

Expected Outcomes
No loss or corruption of usage data.
High success rate of mediation processing and delivery jobs.
Timely delivery of records to Billing and downstream systems.
Minimal revenue leakage due to mediation failures.
Compliance with operational SLAs and KPIs.
Reduced incident volumes through proactive monitoring and automation.
Reliable support during critical events such as device launches| network changes| and billing cycles.

Technical Skills
Expected Nokia Mediation Platform (MDC/Mediation)
Linux/Unix administration Shell scripting (Bash/Korn Shell)SQL| Oracle/PostgreSQL databases
File transfer technologies (SFTP| FTP)Telecom protocols and network conceptsCDR| EDR| TAP| NRTRDE| roaming flowsITIL processes (Incident| Problem| Change Management) Log analysis and production support tools

A Nokia Mediation Engineers day-to-day activities typically revolve around ensuring that telecom usage records flow correctly from network elements to Billing| Roaming| Revenue Assurance| and downstream systems.Typical Daily Activities Morning Health ChecksReview platform dashboards and mediation servers. Check overnight job executions and batch processing status.Verify C

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Nokia Mediation Engineer (Pune)
🏢 Willware Technologies
📍 Pune